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Serving Wilmington, NC · New Hanover, Brunswick & Pender

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Commercial cleaning in Wilmington, NC.

Janitorial service for offices, medical suites, retail, production space, and post-construction sites across New Hanover and Brunswick counties — priced on a written scope and a set schedule, staffed by insured, bonded, background-checked crews.

Mon–Sat, 7am–7pm · Serving Wilmington, Leland, Hampstead, Wrightsville Beach and Carolina Beach

How we price

Scoped.
Written.
Fixed.

  • Flat-rate quote, usually the same day
  • Insured, bonded & background-checked crews
  • Re-clean free within 24 hours if it's wrong

The Wilmington commercial market

A coastal city
that runs on
humidity math.

Wilmington's commercial base is unusually mixed for a city its size — banking and fintech, healthcare, film and production, life sciences, the port and its logistics tail, hospitality, and a dense downtown professional core. Each of those needs a different scope, a different access plan, and a different tolerance for anyone being in the building during working hours.

And every one of them shares the same environmental constraint: humidity. On the coast, a building doesn't get dirty first — it gets damp first. Wet mopping without proper drying, a restroom exhaust nobody checks, an HVAC return left on the annual list, a grout line that never fully dries. Those are what make a commercial space smell tired while every visible surface looks fine.

So the scope we write specifies drying and airflow on wet work, and puts returns, vents, entries, and grout on a defined rotation instead of leaving them to whoever happens to notice.

Where we stop: water intrusion, structural drying, and mold remediation are licensed work. We clean, we document what we see, and we tell you plainly when the problem needs a remediation contractor instead of a janitorial one.

Sectors we serve

Scoped for
the space.

Every account starts with a walkthrough and a written scope of work. You approve the task list and the frequency before a price is attached to it.

Offices & professional space

Nightly or set-schedule janitorial for downtown offices, Mayfaire and Landfall-area suites, and the Independence and Military Cutoff corridors — after hours, on keys or fobs.

Medical, dental & clinical

Exam rooms, treatment bays, waiting areas, and restrooms on a documented scope with correct chemistry, dwell times, and cross-contamination controls.

Retail, salons & restaurants

Storefronts, salons, studios, and front-of-house restaurant cleaning scheduled around your hours, with hard-floor care on a set rotation.

Production & studio support

Temporary production offices and support space cleaned on a schedule that flexes with the shoot rather than a fixed corporate calendar.

Warehouse & port-adjacent

Offices, break rooms, restrooms, and common areas in logistics and light industrial space, with entry matting and moisture control at the doors.

Post-construction & turnover

Rough, final, and touch-up cleaning for contractors, developers, and property managers — dust, adhesive, fixture detail, and a final floor pass before the walkthrough.

Sectors we serve

Cleaned to
the standard
your space needs.

A dental suite, a distribution warehouse, and a downtown law office need three different chemistries, three different rotations, and three different levels of documentation. We scope each accordingly.

Offices & professional suites

Nightly or set-schedule janitorial for law, finance, insurance, engineering, and agency space. Desks and common areas, restrooms restocked and disinfected, kitchens and break rooms, glass, floors, and trash — done after hours so your team walks into it, not around it.

Medical & dental

Clinical-aware cleaning for exam rooms, treatment bays, waiting areas, and restrooms, with correct product dwell times, color-coded microfiber to prevent cross-contamination, and a documented scope you can hand to a compliance reviewer.

Retail, salons & studios

Storefronts, showrooms, salons, gyms, and studios that need to open spotless. Glass and entry doors, fitting rooms, stations and mirrors, restrooms, and hard-floor care on a schedule that fits around your hours.

Warehouse & light industrial

Break rooms, restrooms, offices, and shop floors in warehouses, distribution space, and light manufacturing. Includes high-traffic entry matting, dust control, and hard-floor machine work on a set rotation.

Restaurants & hospitality

Front-of-house detail, restrooms, glass, and floor care on a nightly or weekly rotation, coordinated around service hours. Back-of-house deep cleaning quoted separately by scope.

Post-construction & turnover

Rough, final, and touch-up cleans for contractors and property managers — dust removal from every surface, sticker and adhesive removal, fixture and glass detail, and a final floor pass before the walkthrough.

How a contract starts

Walk it,
scope it,
price it.

Commercial cleaning goes wrong in one of two ways: a vague scope that lets standards drift, or a bid so low the contractor has to cut hours to survive it. We avoid both by writing the scope down and pricing it honestly.

  1. Walkthrough

    We measure the space, count restrooms and fixtures, note floor types, and ask about traffic, hours, and access.

  2. Written scope

    Every task, mapped to a frequency: nightly, weekly, monthly, quarterly. You approve it before a number is attached.

  3. Fixed monthly price

    One figure covering the scope and schedule, with periodic work like floor care priced in rather than surprising you later.

  4. Start & review

    Crew assigned and trained on your building. We walk the space with you after the first month, then on a set interval.

After the first term

Month to
month.

  • Written scope, fixed monthly price
  • Certificate of insurance on request
  • Named account contact, not a queue

Included as standard

The baseline,
before add-ons.

  • Restrooms: fixtures disinfected, dispensers restocked, mirrors, partitions, and floors
  • Break rooms and kitchens: counters, sinks, appliance exteriors, tables, trash
  • Trash and recycling collected and taken to the designated point
  • Hard floors dust-mopped and damp-mopped; carpet vacuumed including edges
  • Entry glass, interior glass, and high-touch points — handles, rails, switches, buttons
  • Common areas, conference rooms, and reception reset for the next morning
  • Desks and workstations dusted where cleared (we don't move papers)
  • Supply levels checked and reported before you run out

Documented and insured

General liability, janitorial bonding, and workers' compensation on every account, with certificates issued to your landlord or management company on request.

Keys, alarms, and access

Access credentials are logged and restricted, alarm codes stored securely, and any staffing change on your account is communicated before it happens — not discovered on a camera.

Areas covered

New Hanover,
Brunswick &
Pender.

Nightly routes are built by corridor so the same crew works your building consistently — and so nobody is crossing a bridge at shift change.

  • Downtown Wilmington
  • Historic District
  • Riverfront
  • Mayfaire
  • Military Cutoff corridor
  • Independence Boulevard
  • Landfall
  • Autumn Hall
  • Medical district
  • Ogden
  • Porters Neck
  • Monkey Junction
  • Riverlights
  • Castle Hayne
  • Port & industrial district
  • Wrightsville Beach
  • Carolina Beach
  • Leland
  • Brunswick Forest
  • Hampstead

Not on the list? We cover New Hanover County plus nearby Brunswick and Pender. Call (575) 270-9330 and we'll tell you straight.

Included as standard

The nightly
baseline.

  • Restrooms disinfected, dispensers restocked, mirrors, partitions, and floors
  • Break rooms and kitchens: counters, sinks, appliance exteriors, tables, trash
  • Trash and recycling collected and taken to the designated point
  • Hard floors dust-mopped and damp-mopped with proper drying; carpet vacuumed to the edges
  • Entry glass, interior glass, and high-touch points cleaned and disinfected
  • Entry matting cleaned; moisture and grit controlled at exterior doors
  • Common areas, conference rooms, and reception reset for the morning
  • Supply levels checked and reported before you run out

Commercial FAQ

Facility
questions.

All FAQs

01Do you clean downtown office and historic commercial buildings?

Yes. Downtown Wilmington has a lot of converted historic space — original wood floors, plaster, brick, and old glass sitting next to modern build-outs. Those materials don't take the same products or the same moisture as a slab-built suite in Mayfaire, and the scope reflects it.

02Can you handle medical offices and clinics?

Yes. Exam rooms, treatment areas, waiting rooms, and restrooms on a documented scope, with color-coded microfiber, correct disinfectant dwell times, and crews trained on the specific suite before they work it unsupervised.

03Do you work with production and studio spaces?

Wilmington's film and production sector runs on temporary offices, stage support space, and short-run facilities that need cleaning on a schedule that changes with the shoot. We'll take a scope that flexes week to week rather than pretending a production runs like an accounting firm.

04How does humidity affect a commercial cleaning scope here?

It raises the stakes on restrooms, entries, HVAC returns, and anywhere standing moisture collects. Damp mopping without proper drying leaves a coastal building smelling before it looks dirty. Our scopes specify drying and airflow on wet work, and put returns, vents, and grout lines on a defined rotation rather than leaving them to chance.

05Do you offer service before and after hurricanes?

We handle the cleaning side: pre-storm clear-down of exterior-adjacent areas and post-storm cleaning of interiors that stayed dry — debris, grit, tracked-in mud, entries, and floors. Water intrusion, structural drying, and mold remediation are licensed remediation work, and we'll tell you plainly when that's what you need instead.

06Can you supply restroom consumables?

Yes — paper, soap, liners, and dispenser refills supplied and restocked on the same schedule as the cleaning, billed at cost plus handling. Or we'll simply restock what you buy. Whichever is less friction for your office manager.

07How is commercial cleaning priced?

On a written scope of work and a set frequency, not an hourly guess. We walk the space, agree on exactly what's cleaned at what interval — nightly, three nights a week, weekly, monthly deep tasks — and that becomes a fixed monthly figure. You know the cost, and we know the standard we're being measured against.

08Do you clean after business hours?

Most commercial work happens after hours or before opening, on keys, fobs, or an access code with an alarm code on file. Day porter service during business hours is available where a space needs restrooms and common areas maintained through the day.

09Are your staff insured and background-checked?

Yes. General liability, a janitorial bond, and workers' compensation are carried, and every cleaner is background-checked before their first shift. We'll provide a certificate of insurance naming your building or management company as needed for a lease requirement.

10Can you supply consumables?

Yes. Paper goods, soap, liners, and dispenser refills can be supplied and restocked on the same schedule as the cleaning, billed at cost plus handling, or we'll simply restock what you buy — whichever you prefer.

11What happens if quality slips?

You get a named account contact rather than a ticket queue, and a periodic walkthrough where we inspect against the written scope with you. If something is being missed, it gets corrected on the next service at no charge. Contracts are month-to-month after the first term because the work should keep the account, not the paperwork.

12Do you handle floor care and carpet?

Hard-floor maintenance — scrubbing, burnishing, strip and wax on VCT — is quoted as a scheduled add-on, usually quarterly or semi-annually. Carpet extraction is handled the same way. Both can be folded into the monthly figure so there's no surprise invoice.

Get a flat-rate quote

Get a scoped Wilmington quote.

Call (575) 270-9330 or email contact@betweenstayscleaning.com with your square footage, restroom count, and desired service nights. We'll walk the building and come back with a written scope and a fixed monthly price.